Shipping Policy

Last updated: April 28, 2025

At Brosneaker, we are committed to delivering your orders swiftly and reliably. Below are our current shipping policies, handling times, and delivery estimates to ensure a seamless shopping experience.

Order Cut-off Time

Orders placed before 5:00 PM (GMT+01:00) Central European Time (Berlin) on business days will be processed the same day.

Handling Time

We typically process and dispatch orders within 1–3 business days (Monday to Friday). During this time, your items are carefully packed and prepared for shipment.

Shipping Regions & Rates

EU Shipping

  • Countries: Germany, France, Spain, Italy, Netherlands, United Kingdom
  • Transit Time: 6–8 business days (Monday to Friday)
  • Delivery Time (including handling): 7–11 business days (Monday to Friday)
  • Shipping Cost: €6.69
  • Free Shipping: Orders over €200

Asia Shipping

  • Countries: Cambodia, Thailand, Vietnam
  • Transit Time: 5–8 business days (Monday to Friday)
  • Delivery Time (including handling): 6–11 business days (Monday to Friday)
  • Shipping Cost: €5.69
  • Free Shipping: Orders over €200

United States Shipping

  • Transit Time: 6–8 business days (Monday to Friday)
  • Delivery Time (including handling): 7–11 business days (Monday to Friday)
  • Shipping Cost: €6.69
  • Free Shipping: Orders over €200

Australia Shipping

  • Transit Time: 6–9 business days (Monday to Friday)
  • Delivery Time (including handling): 7–12 business days (Monday to Friday)
  • Shipping Cost: €6.69
  • Free Shipping: Orders over €200

Tracking Information

Once your order is shipped, you will receive a tracking number via email. Please allow up to 48 hours for the tracking information to update.

International Duties & Taxes

For deliveries outside the EU, additional duties and import taxes may apply depending on your country’s customs regulations.

  • United States: A standard import tax of 10% may apply.
  • United Kingdom & EU countries: VAT and import duties are typically 20%.
  • Asia and Australia: No import taxes are usually applied. Orders are generally delivered tax-free.

These charges are the responsibility of the customer and are not included in the listed product prices. However, during the checkout process, applicable taxes and duties will be automatically calculated and displayed after you enter your shipping address.

This ensures full price transparency and no unexpected charges upon delivery.

Important Notes

  • Business days exclude weekends and public holidays.
  • Delivery times are estimates and may be affected by factors such as customs clearance, weather, or carrier delays.
  • If your package is significantly delayed, please contact us and we will assist promptly.

Contact Us

If you have questions regarding your shipping or order, feel free to reach out to our support team:

Email: [email protected]